UST Global Recruitment: Explore UST Global latest Associate job opening in Trivandrum for Freshers!
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Company Name: UST Global
Website: www.ustglobal.com
Qualification: Graduate (any stream)
Location: Trivandrum
Experience: Fresher (0 to 2 Years)
Job Role: Associate
Salary: Not disclosed by HR
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UST Global Recruitment - Required Skills/ Qualification:
- Educational qualification is Graduate (any stream)
- Experience level: Less than 2 years
- Strong customer focus with the ability to deliver prompt and efficient service
- Familiarity with Windows OS, MS Word, and MS Excel
- Willingness and ability to learn new skills and domain knowledge
- Clear written communication for data-related roles
- High attention to detail to ensure SOP adherence and error-free work
- Accent-neutral or process-specific verbal communication with good vocabulary and grammar for voice roles
- Good teamwork and collaboration skills
- Basic domain knowledge (preferred)
- Strong English comprehension (reading, writing, and speaking)
- Ability to work as a frontline resource in Voice / Back-office / Testing roles
UST Global Freshers Recruitment - Interview Process:
- Written Test
- Technical Interview
- HR Interview
- Documents Verification
- Offer Letter Release
- If you're interested and qualify, apply soon! Those shortlisted will receive
an interview call at the earliest
UST Global Freshers Recruitment - How To Apply:
Visit the link above to access the UST Global Recruitment Process page
and submit your application. Ensure you patiently await the full loading of
the UST Global recruitment page. Additionally, ensure accurate and thorough
completion of all required details in the application form.
Also,
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UST Global Freshers Recruitment - Job Description (what you will do?):
- Manage and adhere to client-defined Service Level Agreements (SLAs) related to quality, productivity, and schedules
- Data Tasks: Enter, verify, and process data accurately by following SOPs
- Voice Tasks: Handle customer calls, provide responses, and complete after-call work as per instructions
- Stay updated on client processes, products, and updates, ensuring 100% compliance
- Identify issues and escalate them to supervisors or QA teams to maintain productivity and efficiency
- Continuously improve performance based on coaching and feedback
- Identify, analyze, and resolve incidents or tickets within defined timelines
- Attend required one-on-one, domain, project, or technical training sessions
- Escalate problems to appropriate support teams following established guidelines
- Monitor progress of support requests and keep stakeholders informed
- Report task status and comply with project reporting standards
- Consume and manage project-related knowledge through documents, SharePoint, libraries, and client portals
- Adhere to release management processes
UST Global Freshers Recruitment - Important Notes:
- Expected to work well in a team, maintain customer focus, and pay strong attention to detail
- Continuous guidance will be provided, but individual efficiency and accuracy are key expectations
UST Global: Most frequently asked technical interview
question in UST Global is How to copy entire table into another table in SQL Server
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