Citi Freshers Recruitment 2025 | Chat Operations Officer Jobs | Pune

Citi Recruitment 2025: Explore Citi latest Chat Operations Officer job opening in Pune for Freshers! Review the recruitment process for Freshers 2025 below. Stay ahead with timely updates on Freshers Recruitment and Chat Operations Officer jobs by joining our Telegram Group

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Company Name: Citi 

Website: www.citi.com

Qualification: Graduate in any stream

Location: Pune

Experience: Fresher (0 to 3 Years)

Job Role: Chat Operations Officer  

Salary: Best In Industry

Do not miss applying to the below jobs:

Job Opening 1:

Optum Freshers Recruitment

Qualification: Undergraduate Degree

Location: Noida

Experience: Fresher (0 to 2 Years)

Job Role: Software Engineer

Apply Here

Job Opening 2:

IBM Freshers Recruitment

Qualification: Bachelor's Degree/ Master's Degree

Location: Hyderabad

Experience: Fresher (0 Years)

Job Role: Data Engineer-Data Integration  

Salary: Best In Industry

Apply Here

Job Opening 3:

Oracle Freshers Recruitment

Qualification: Any Graduate/ Post Graduate
Location: Bangalore, Hyderabad, Delhi And Pune
Experience: Freshers (0 to 2+ years)
Job Role: Software Developer
Salary: Best in Industry

Apply Here

Citi Recruitment 2025 - Required Skills/ Qualification:

- Educational qualification is Graduate in any stream, masters degree is not a mandate

- Overall 0 - 3  years of relevant experience

- Strong problem solving skills and detail-oriented

- Must possess excellent PC and keyboarding skills (30 WPM – typing speed; 90% accuracy)

- Sound presentation and analytical skills

- Must possess good verbal and written communication skills to include proficiency with grammar, spelling and punctuation

- Courteous with strong customer service orientation

- Dependable with proficient attention to detail

- Must possess good analytical skills

- Prior experience in email/chat process highly preferred

- Experience working in a retail banking space is highly preferred

- Persuasiveness and a willingness to resolve customer queries

- Prior experience working in a customer service/customer support space for international market is highly preferred

Citi Freshers Recruitment - Interview Process:

- Written Test

- Technical Interview

- HR Interview

- Documents Verification

- Offer Letter Release

- If you're interested and qualify, apply soon! Those shortlisted will receive an interview call at the earliest

Click Here To Apply To This Job

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Citi Freshers Recruitment 2025 - How To Apply:

Visit the link above to access the Citi Recruitment Process 2025 page and submit your application. Ensure you patiently await the full loading of the Citi recruitment page. Additionally, ensure accurate and thorough completion of all required details in the application form.

Also, 

• Click Here to Submit Your Details

We hope this post helped you to know about Citi Freshers Recruitment 2025. You may also want to get job opening notifications on daily basis. If yes, please join with us on Telegram.

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Citi Freshers Recruitment - Job Description (what you will do?):

- Utilizes Chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries

- Follow-up on all customer requests via chat and email

- Analyzes risk areas and identify solutions to meet customer's needs

- Ensuring Information security for sensitive data

- Maintains detailed knowledge of product and service offerings to customers

- Helps to teach our customer how to self-service through our internet website

- Accurate reporting of MIS/Timekeeping

- Undertake other assignments/projects as given by the Team Lead/Manager

- Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses

- Apply professional attitude and image for all internal and external customers

- Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints

Citi Freshers Recruitment - Important Notes:

- Location: Pune

- Job Req ID: 25832621

Fresher Jobs By Location:

Bangalore IT Freshers Jobs - Check Here

Hyderabad IT Freshers Jobs - Check Here

Delhi IT Freshers Jobs - Check Here

Pune IT Freshers Jobs - Check Here

Chennai IT Freshers Jobs -  Check here

Citi: Most frequently asked online written test interview question in Citi is below.

Find the number which replaces the question mark (?).

• 11+11=5
• 22+22=11
• 33+33=21
• 44+44=35
• 55+55=?

Check Answer Here

Note: If you find any issues while you are applying to this job, please let us know by commenting below. We will solve your issue as soon as possible.