Company Name : Zealous Services
Website : www.zealousservices.com
Job Location: Chennai
Experience : Freshers (0 to 1 years)
Qualification: Any graduate
Job Role : Semi-voice Process
Salary : Not Disclosed by HR
Openings : Not Disclosed by HR
Walkin Time : From 10:00 AM to 5:00 PM Only
Walkin Date : 19th January to 3rd February 2015
Company Profile :A solid technology infrastructure be it voice/data connectivity, computersystems, software and data security is a key success factor for any outsourcing engagement. In this section, we present a quick overview of the technology piece in our infrastructure,which will enable us deliver highly reliable services for Client. Our delivery centers possess best in class communication connectivity,physical features,systems and training infrastructure. A dedicated Technology and Infrastructure Management Group (TIM) manages the infrastructure and ensures high availability. This team has the experience in managing hundreds of thousands of workstations and servers, both at Zealous and customer locations (as part of our Remote Server Administration and Remote Desktop Management offering.) Zealous has been consistent in providing an average of 99.997% uptime.
Required Skills/Job Responsibilities:-- Good communication & listening skill
- Flexible to work in Night Shift
- Graduation is must (More than 2 arrear is not acceptable)
- Commitment towards work
- Interact with customers by phone concerning various care issues.
- Provide hands on support of customer care initiatives.
- Solicit cross-selling and up-selling opportunities within the customer
- Tracking and reporting of relevant customer care performance metrics.
- Capturing and applying customer feedback.
- Immediate Joinees required.
No: 17/7, A block, 1st Floor,
Shafika building, Kodambakkam high road,
Landmark: Near palm grove hotel
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