Amdocs Recruitment 2024: Amdocs published a Associate Technical &
Business Operations Analyst job opportunity in career page to hire Freshers as
Associate Technical & Business Operations Analyst in Gurgaon. Kindly go
through the below recruitment process for freshers 2024. If you want to get
Freshers Recruitment or Associate Technical & Business Operations Analyst
jobs updates at the earliest, join with us on Telegram Group.
Company Name: Amdocs
Website: www.amdocs.com
Qualification: BCA ,BSc, BBA, MSc
Location: Gurgaon
Experience: Freshers (0 Years)
Job Role: Associate Technical & Business Operations Analyst
Salary: Not disclosed by HR
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Amdocs
Freshers
Recruitment
2024 -
Required
Skills/
Qualification:
- Educational qualification for this job opening is BCA ,BSc, BBA, MSc (
Computer Application /Computer Science /IT)
- Students from 2023 batch Passed Outs can apply
- Minimum - 60% in academics
- Good Analytical skills and hands-on technical knowledge of Unix & SQL
- Excellent communication skills and ability to respond to customer queries
quickly
- Experience in working ambiguous situations, working under pressure and
flexible work hours
- Ability to understand business needs and manage 24X7 shifts
- Understanding of Production Support/Application Support
Amdocs Interview Process:
- Online Written Test
- Technical Interview
- HR Interview
- Interested and eligible candidates should apply as soon as possible.
Shortlisted candidates will get interview call letter within a week
Amdocs - How To Apply:
Click on the above link which is highlighted with Yellow background, it
will redirect you to Amdocs Recruitment Process 2024 page (please wait
until the page completely load) and apply there.
We hope this post helped you to know about Amdocs Freshers
Recruitment 2024. If you want to get job opening notifications on daily
basis, then please join with us on Telegram.
Amdocs - Job Description (what you will do?):
- You will perform ticket analysis, service interruption
analysis, triaging of issues, and follow-up with relevant
teams for resolution
- You will have to work in various shifts on rotation
basis
- understanding the problem, communicating promptly on
progress, and handling customers with a professional
attitude
- You will ensure that all required ticket information is
available for further analysis (for example, screenshot of
error and customer ID) and run methods and procedures to
provide resolution to known/recurring issues
- You will perform queue management for assigning tickets
to other teams and follow up for timely resolution while
keeping track of SLAs
- You will apply your skills to effectively use the
existing knowledge base and documentation for quick-win
and first-level resolution
- You will ensure timely resolution or escalation within
the agreed SLA. This includes creating a positive customer
support experience and building strong relationships
through
- You will update checklists for quality assurance and
progress tracking, following standard operating procedures
Amdocs - Important Notes:
- You will have excellent products and solutions
- You will have a wide scope of activities
- You will have scope for professional development
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Chennai IT Freshers Jobs - Check here
Amdocs: Most frequently asked online written test interview
question in Amdocs is below.
Find the number which replaces the question mark (?).
- 3+2 = 7
- 5+4 = 23
- 7+6 = 47
- 9+8 = 79
- 10+9 = ?
If you find any issues while you are applying to this job, please
let us know by commenting below. We will solve your issue as soon as
possible.
